Resources

Learn, watch, build with GraiaCX.

Practical playbooks, real customer stories and product demos to help you design, sell and operate the agentic contact center.

Royal Veterinary College

Education & Healthcare

How Royal Veterinary College Modernised Their Contact Centre with Graia

RVC needed a secure, modern contact centre that could support multiple hospitals with different requirements. Graia provided a unified, flexible platform with CRM integration, emergency queue routing, advanced dashboards, and dedicated implementation support - all at exceptional value. The result: a future-ready contact centre that enhances customer experience across every department.

100+

Departments and users supported

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Brave Phone & UNICEF

Non-profit / Child Protection

How a Child Helpline NGO Expanded Multilingual Counseling with Real-Time AI Translation

Brave Phone used Graia’s AI translator to overcome language barriers for refugee and migrant children. In 12 months, counselors delivered 951 sessions across eight languages while maintaining secure, GDPR-compliant support - letting children and families communicate naturally in their own language for the first time.

Service languages supported

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